Important Notice: Upgrades to Frosty Dive Water Chillers

Dear Valued Customers,

We hope this message finds you well. We are writing to inform you about some exciting upgrades to our Frosty Dive Water Chillers, effective from the 26th of July 2023.

Standard Water Chiller:
Previous Model: 1/10 HP
New Model: 1/3 HP

Advanced Water Chiller:
Previous Model: 1/3 HP
New Model: 1/2 HP

These enhancements have been made to significantly improve the cooling performance and efficiency of our water chillers, offering you a more powerful and reliable chilling experience. We are confident that you will find the upgraded models even more effective and efficient.

As of the mentioned date, all orders, starting from #1059 onwards or dated 26th of July 2023, will be processed with the new and improved chiller models. If you have recently placed an order or plan to do so, rest assured that you will receive the updated version of our water chillers.

Now, to address any concerns, we want to clarify that we are committed to providing exceptional customer service. Despite the upgrades, we will continue to accept exchanges and returns for older orders, even those delivered before the upgrade date. Our goal is to ensure your complete satisfaction with your purchase from Frosty Dive.

If you encounter any issues with your order, such as damage, defects, or any other concerns, please don't hesitate to contact our customer support team at support@frostydive.com. We are here to assist you throughout the exchange or return process and ensure a seamless experience.

At Frosty Dive, we value your trust and strive to provide you with the best products and services. Your satisfaction remains our top priority, and we are committed to maintaining open communication with all our customers.

Thank you for choosing Frosty Dive, and we look forward to serving you with our upgraded water chillers.

Best regards,

The Frosty Dive Team